S/3 KITCHEN JARS ON STAND TEA SUGAR SHABBY KITCHEN CHIC

Payment: is expected within 5 working days of purchase – any problems please let us know asap so that we can avoid any confusion.

Cheques: are acceptable, but please allow 7 working days for clearance due to the bank clearing system.

Packing: we try to package our items to the highest standards, delicate items will be well packaged but damages in transit do sometimes occur –if this happens to you, please contact us.

Postage details and shipping times: All items will be posted within 3 working days of cleared payment being received. We use Royal Mail or courier as our principle means of shipping. Please contact us after 5 working days if an item has not been delivered. I

Descriptions: are always as accurate as possible please read them carefully before buying.

Measurements: are to the nearest half inch or centimetre and are taken at the widest/largest point on the item

Pictures: are taken using a high resolution camera, the colour portrayed should be a good representation but please be aware that the light and your own computer settings can alter the resolution and this should be taken into account.

Returns: If an item is broken or damaged it we will replace it free of charge. Returns for other reasons must be notified within 3 working days and returned within 7 days for a refund less P & P costs (both ways) incurred.

Problems: should you have a problem with your purchase please contact us before leaving neutral or negative feedback, we will always do our best to solve a problem to every ones satisfaction. We have prided ourselves on customer satisfaction and personal attention for over 14 years and we expect our ebay customers to receive the same high standards as our shop customers.